Credit Service Department
P.O. Box 2405
Window Rock, AZ 86515
Phone: 928.871.6749
SUBMIT ALL APPLICATIONS BY ONE OF THE FOLLOWING:
1. Email: creditdocuments@nnooc.org
2. In-Person: Administration Building. 1
2559 Tribal Hill Dr.
Window Rock, AZ
Purpose
Provide Regular Personal, Home, and Special Personal Loans, to qualified individuals who demonstrate credit worthiness with the ability to repay the loan in accordance with the loan terms.
Policy
The Program shall be administered pursuant to the Operating Policies and Guidelines, and all applicable laws. The Department shall consider the Applicant's credit worthiness, credit risk, employment, and past loan repayment history in making credit decisions.
Ethical Certification
In order to avoid the appearance of undue influence and conflict of interest, loan applications from current or former appointed or elected officials, Judges of the Navajo Nation, and Department staff, shall include a notarized Ethical Certification form attesting that no special consideration will be requested, in accordance with the Navajo Ethics in Government Law.
Personal Loan Program
The Program extends Personal Loans to qualified Navajo individual(s) who demonstrate creditworthiness and the ability to repay the loan. Incomplete applications will not be accepted.
LOAN AMOUNTS:
Minimum Loan $500.00 – Maximum Loan $7,000.00
INTEREST RATES:
All loans are simple interest loans financed at a fixed rate (10%).
DEBT TO INCOME RATIO:
Applicant’s debt to income ratio shall not exceed fifty percent (50%).
LOAN FEE: $65.00
All borrowers will pay a closing fee of $65.00 and is financed with the loan fee
INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED.
Home Loan Program
Types of Home Loans
- New Home Construction by Licensed Builder (up to $200,000) with Stamped Architect Plans
- New Manufactured Home (up to $100,000) with Purchase Agreement Manufactured Home Dealership
- Home Improvement (up to $10,000) Check written to vendor(s)
- Refinancing of an Existing Manufactured Home (up to $100,000) Manufactured Home / Existing Mortgage, No more then ninety-five (95%) of the remaining loan balance will be financed.
INTEREST RATES:
The Interest rate is base on the Wall Street Journal Prime Rate also will be based on your credit score.
- Debt to Income Ratio: Applicant’s Debt to income ratio shall not exceed sixty-five percent (65%)
- Loan Fee: Borrowers will pay a closing fee from $100.00 – $225.00
Holiday Loan Program
Holiday Loan Application
(ONLY from October 1st to December 31st each year)
To avoid late fees, please consider Payment Method Below:
Credit Card: 1 – 3 business days (Processing Time)
Credit Services will no longer have the portal for online payments.
Payments may be made with debit/credit card by phone to cashiers at the following numbers:
(928) 871-6307 or (928) 871-6659.
Please have your account numbers and payment amounts available.
Any questions please contact Credit Services Department (928) 871-6749.
INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED AND WILL BE RETURNED TO SENDER.
Administration
Geraldine Casuse, Delegated Credit Manager
gcasuse@nnooc.org
–
Gregory Begay, Administrative Services Officer
grbegay@nnooc.org
–
Jolisa Tohe, Office Specialist
jthoe@nnooc.org
Accounting
Vacant, Accountant
Lending
Elvina Harry, Loan Officer
eharry@nnooc.org
–
Vacant, Loan Processor
Collection
Lupita White, Collection Officer
lrwhite@nnooc.org
–
Raeytashas Spencer, Collection Officer
rspencer@nnooc.org
–
Tina Tsosie, Collection Officer
ttsosie@nnooc.org
Eligibility
- 18 years and older, must be an enrolled member of the Navajo Nation.
- Must be employed Full Time Two (2) years of more.
- Fixed Income, Retirement, Social Security or Pension (Must provide Current Award Letter)
- If a co-signer is required (a co-signer application must be completed).
- Applications and forms are available at the office or online at NNOOC.ORG
- Scan / Email complete application to: creditdocuments@nnooc.org
No application will be recommended for approval by the Department or designee, until it is determined that the Applicant(s) is eligible under the Navajo Business and Procurement Act.
Application process
- Loan requests shall be made on the Department’s Personal/Special Loan Application and completed in accordance with the Application Requirement Checklist.
- The Department will not accept any incomplete applications. If an application is incomplete, it will be returned to the Applicant(s). Completed applications will be referred to the Loan Officer for further evaluation. The Loan Officer or designee may request additional documentation to support the evaluation of any loan application.
- All monthly household living expenses (food, utilities, transportation, insurance payments, childcare, etc.) shall be included in the loan application and shall be accurate. All monthly financial debts and obligations (vehicle payments, credit cards, installment payments, finance companies, etc.) shall be disclosed on the loan application.
- The Loan Officer, or designee, will ensure that the Application is supported by all the required documentation as outlined on the Loan Application Requirement Checklist.
- Any false information or knowing concealment of material facts made with respect to the loan Application shall be grounds for ineligibility, and will prohibit the Applicant(s) from reapplying for six (6) months.